Lead intake
Capture enquiries from the website, staff and other channels into one queue.
CRM
CRM Software Built Around Your Sales Process
Track leads, follow-ups, quotations and customer history in a system designed for the way your team actually sells.
Sales work falls apart when follow-up lives in chats and spreadsheets.
When leads sit in WhatsApp, notebooks or shared sheets, nobody has a reliable view of who was contacted, what was quoted, or which deal needs action today. Handovers are messy and repeat customers are hard to manage.
A CRM that matches your pipeline, not a generic sales template.
Softera builds CRM systems around your stages, fields, team roles and follow-up habits. The software can include lead capture, task queues, quotation tracking and reporting without forcing you into a product that was designed for a different industry.
This is a fit if you need
- A lead and follow-up system for a sales team
- Quotation and customer history in one place
- Task priorities and overdue follow-ups
- A CRM that can connect to website forms, WhatsApp or ERP later
Capabilities
Lead and enquiry management
Follow-up tasks and priorities
Customer records and history
Quotation tracking
Team assignment
Pipeline reporting
What you get
Follow-up discipline
Priorities, due dates and ownership so important conversations are not dropped.
Sales context
Keep notes, status and history attached to the customer rather than scattered across chats.
Room for quotations
Structured so quotes, invoices and payments can be added as the business grows.
Architecture
- Role-based access for sales and management
- Structured lead statuses from new enquiry to won or lost
- Extensible records for customers, quotes and activity
- Integration points for website forms and messaging
Process
CRM projects start by mapping your actual sales steps, required fields and reporting needs. We do not copy a generic pipeline and ask your team to adapt to it.
01
Discover
02
Scope
03
Design
04
Build
05
Launch
06
Support
Examples
Operations Task Manager
A structured task board for following up people, jobs and operational priorities. Implementation details vary by business.
Business Software Portal
An authenticated business software entry point used before operational modules. Access, branding and modules are configured per company.
Starting price guidance
Starting from PKR 150,000
These are starting points, not guaranteed final prices. Final pricing depends on scope, features, integrations, users, deployment and customization requirements.